“Customers who have purchased annual subscriptions, and cancel, can use the subscription for the entire period. He has asked Jottacloud to cancel the subscription and be refunded back for the remaining period. As I am already using more than five terabytes of storage, this will potentially render the service useless for me,” the customer writes. That every photo and video file hereafter should potentially upload at a snail pace. “I perceive this as a significant deterioration of service. He has a one-year subscription period, in which the entire year is paid for upfront. The customer informs that he has about ten terabytes stored. Will render the service uselessĭigi.no has been contacted by one of Jottacloud’s customers, affected by the change. He, therefore, cannot say anything about how much slower the service will be, yet. Rabben explains that they will determine the levels of reduced speed during July. A user with just over five terabytes will hardly notice a difference, while a user with 20 terabytes will notice a larger reduction in the upload speed,” he adds. “The reduction in the upload speed depends on the total amount of storage. It is important to us to specify in the terms of use when such a restriction on bandwidth is introduced,” General Manager of Jottacloud, Roland Rabben tells digi.no. “We are now introducing a necessary measure to prevent abuse of the service. Customers who have stored over five terabytes will be provided reduced upload speed. The service’s customers, however, were served bad news on the first of June. The Norwegian cloud storage service Jottacloud has for several years advertised to provide unlimited storage space for private customers. You may be entitled to a refund, according to the Norwegian Consumer Council. The cloud storage service Jottacloud changes the terms of its subscription for unlimited storage. Jottacloud offers «unlimited storage» – throttles at 5 TB
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